IoT: Customer Security Concerns & Solutions

What is IoT ?

IoT refers to the Internet Of Things. It is a system of interrelated computing devices, digital machines and also objects. These are provided with unique identifiers. It has the ability to transfer data over a network without requiring human to human or human to computer interaction. IoT devices are dedicated to work in concert for people at home, in industry or also in an enterprise. These devices are categorized into main groups: consumer, enterprise and industrial. Consumer connected devices include smart TVs, smart speaker, toys and finally smart appliances. Other technologies includes, smart air conditioning, smart thermostats, smart lighting and smart security, span home, enterprise and industrial uses.

Today, IoT development is necessary in situations where an internet connection and also computing abilities can extend to all kinds of sensors and devices. Driverless cars, recipe – suggesting refrigerators, efficient electricity regulation through smart algorithms in residences, restaurants and also at public places, wearable gadgets are all the applications of IoT.

IoT security issues-

IoT security issues

Attacks on the IoT Ecosystem have increased exponentially in recent years. Malware, such as Mirai, shown that by trying a device’s default username and password or a simple dictionary attack can allow to access millions of devices. Due to this misuse of the customer information within a device takes place. In case of smart home, sending 600,00 malicious spam mails and hackers can hijack a car. One can hack into different remotely controlled insulin pumps which are used to deliver medication. Similarly, fitness products can help to track the user’s exact location and so causes their lives in danger.

Simply understanding the technical parts of attack is also not sufficient. Everyone should be aware of the domain, purpose and also motive behind using these purpose-built devices to disrupt the entire network. Such devices have limited computational power. Hence they, cannot run robust protection mechanism like antivirus, two factor authentication and key certificate exchanges. As a result, target consumers gets more easy. Many users are not aware about the security. They do not use strong passwords, and many times devices are not fixed.  

1. Cloud Attack-

Data stored in the cloud are of large amount. In such cases, cloud providers will be one of the principle targets.

2. AI built security issues-

Despite the fact that the risk size of ransomware has officially grown multiple times in the course of the most recent year  with ransomworms and different types of attacks, there is something else entirely to come. The next big target for ransomware is to be cloud service providers and other commercial services with a target of creating revenue streams. The complex hyperconnected network cloud providers can produce a single point of failure for many businesses, government entities, critical infrastructures and also for healthcare organizations.

3. Botnet Problems-

Many new connected consumer devices make a wide attack opportunity for hackers. These hackers will continue to test the connections between low-power, somewhat dumb devices. The main security challenge is the creation of Distributed Destruction of Service (DDoS) attacks. This will use swarms of poorly-protected consumer devices to attack public infrastructure through massively coordinated misuse of communication channels. 

4. Understanding IoT-

In 2019, the main issue is how to increase the ability for people to understand the changes and their implications more clearly, and to take strong actions that take advantage of the potential upside.


1. Initial Caution-

Software authenticity can be verified using digital signatures. Digital signatures will verify that only authorized software will be installed on a particular device. Prudent steps would thus be able to be executed with the devices yet requiring security from data-breaching elements. 

2. Access Protection

Access control systems are built into an Operating System to allow the use of select resources required for the application. If any component is exposed, access control will assure check that the intruder gets minimal access to other system sections. Access control in devices relates to the mechanisms in network-based access control. This states that even if network is accessed through stolen credentials, the information will be limited to the person’s authorization areas.    

3. Authentication-

Auto- authentication is necessary when a device is connected to the network, especially before transferring or receiving the data. Machine authentication means, how we can ensure that the devices are correctly identified before authorization. This can be done even as network access is allowed to the device, stored in a dependable, safe storage area.

4. Protocols and firewalls-

A firewall is basic for traffic control. Firewall directly identifies the device performance. A deeply strong embedded device will have distinct rules, different from enterprise IT protocols. The device needs to filter data meant for end on that particular device. This also guarantees the efficient use of the available computer resources. 

5. Protecting the Enterprise From IoT Threats-

The issue with IoT gadgets is something other than an issue of  protecting enterprise devices. Businesses should consider two factors. Organizations never deploy the IoT devices they own with public IP addresses or outside of firewalls. Firewalls must protect all devices including IoT to block all incoming traffic from the internet to prevent these devices cannot exploited since incoming traffic can’t get through a properly configured firewall. 

The next factor is- IoT devices that enterprise does not own. These devices will grow with billions of numbers in the next few years, can be conscripted into botnets. And these are fully capable of doing every hacking that in general done on the computers. Similar to the treatment of any other unknown device, these devices can be treat also.


Customer security is an important factor with the use of IoT. Thus to be secured from threats one should be aware of these security issues and solutions.

At Solace, IoT Development is a strength of ours in which we take great pride. If you’re interested in adopting IoT for your business, then you might need some help getting started. Solace experts will be happy to give you the solution, and set you on your way to business innovation. Contact us for any IoT development, will surely help to achieve your goal.