These days most of the IT employees are working remotely and this results in the need for the best communication tool that provides flexibility, Smartphone Compatibility, Workflow Efficiency, and so on. Here comes the VoIP in focus. According to your organization’s size and calling needs, you can choose the best VoIP tool and save your monthly bill. It is obvious that VoIP is consuming a market of over 15% per year. You can take advantage of high reliability when VoIP is bundled with other business tools like fiber-optic Internet connectivity.
What Is VoIP? How Does It Work?
VoIP – is an abbreviation of Voice over Internet Protocol. It is a way to make a phone call through the internet instead of a traditional phone line. It sends and receives digital audio “packets” of data between any two places through IP connection. VoIP uses WiFi and doesn’t rely on specific desktop equipment to operate. Hence businesses of all sizes across the U.S are shifting with this “less is more” idea and accepting it as the best business phone system.
Advantages Of VoIP Over Traditional Phone Systems-
Some organizations choose hosted VoIP, which is known as “hosted PBX”, whereas other organizations prefer to host their VoIP internally, which is generally known as “on-premises” VoIP. This offers an opportunity for more control and hence requires technical expertise and upfront investment.
1. Employee Benefits-
When a company allows employees to work from home, this opens the doors for international employees who may be more hardworking than local ones. Employees love to work remotely because they can work while dressed comfortably, take care of their kids, work while eating and take a break whenever they want. They can effectively work with their teams with VoIP for hassle-free communication.
2. Compatible With Smartphone-
Those old days are gone when you require various electric platforms to communicate externally and internally, access business information, and maintain productivity too. The significant benefit of VoIP is- it allows us to use personal phones for work. The increase in the use of smartphones for a business solution makes sense- it streamlines all your work processes into one easy-to-navigate platform. VoIP systems use WiFi to route calls hence they’re smartphone-compatible. Currently, near about 36% of U.S. businesses are doing communication by choosing VoIP as their telephone service.
3. Easy Remote Working-
A few years ago professionals worked at an office only where hardware and software needed to be set up. It has some security issues, scheduling problems, and also employees need to stick with specific working hours. But now the trend is changing. Companies are hiring employees situated in different countries and locations for remote working. With these new trends technology also advances to a higher extent such as easy information access, security through a cloud, and VoIP.
When telephone systems are hosted from the cloud, all employees need an internet connection. With these, they can easily access the calls, provide updates, and ask questions the same as they were working in an office. VoIP technology comes with ‘Service as a Software (SaaS).’ This allows managers to manage their teams and host all the necessary software with the help of the cloud. All this eases the management of remote working teams more effectively. Due to the use of cloud, the need of flash drives and storage devices is eliminated and improves the security of sensitive data.
4. Less Stress-
Daily, many people have to travel a long distance to reach their workplace. This directly results in a waste of time and also most significant is managing the crowd which causes stress. Stress affects both physically and mentally. It decreases health in many ways. Allowing remote working with effective VoIP communication saves medical bills and consultation costs for employees. Remote working helps to reduce stress because workers are with their family members. Employees can spend quality time with their parents, kids, and the elder ones. Telecommuting via VoIP allows smooth communication between managers and employees, which essentially makes all these benefits possible. And their interactions would remain strictly professional and hence can avoid internal politics and directly reduces the stress.
5. Cost Savings-
When employees work remotely, they save money in various aspects. For eg, They save the money required for daily transport on the subway or the bus. Also they save the money required for fuel of their own vehicle. Many companies pay for the transport costs of their employees and hence remote employees save the cost of the organization too. Electricity required for office space also reduces to a high extent. Due to effective VoIP communication, organizations can save the cost of office space, electricity, and desktop hardware. And the cost required for VoIP is much less than that of the money spent on actual office spaces. I think it is one of the most important benefits of using this technology.
With VoIP you never have to worry about benign away from your desk or missing an important business call. When you choose Hosted VoIP system or a Cloud-Based System, VoIP allows call forwarding to other devices you use for work(or travel!), hence you can connect to one single phone number from anywhere. It provides mobility and hence VoIP systems are becoming more popular with companies. Also, they have a great option for remote employees and those whose jobs require them to travel often. VoIP lets you skip long-distance call fees.
7. Higher Productivity-
A happy workforce is more productive. With the use of VoIP employers can effectively convey their instructions to the employees regardless of where they are situated. When employees are working remotely they are willing to put in more effort. This results in better results and would generally feel more kindly towards the employers. Also when they feel relaxed with their home life, they can pay more attention to their work. Hence use of VoIP results in seamless communication without any mental distraction and hence increases productivity. VoIP-based management of remote teams helps not only employees but also for employers too. Some studies show that working from home increases productivity by 30%.
VoIP offers an option of video conferencing which is advantageous for everyone to connect even if they can’t meet in person. Hence employees can attend meetings with their team members and clients effectively without leaving home and this would add more comfort. VoIP video conferencing allows team members to stay connected while getting their work done. If they need to travel due to some personal plans or work plans, they can smoothly go on as before and can easily connect with anyone they want. Using VoIP as a team enables the team members to have a feel of unity with one another and such feeling is necessary within any organization to get work done properly.
You can also know the- Effective tips of time management for remote workers.
Here you have seen some basics and advantages of using VoIP for remote team management. We at Solace successfully delivered a lot of projects within the timeline by working remotely. Dedicated experts are here to help you through consultation and development. Connect with Solace experts and get a free quote for software development. We will be happy to help you.